What Marketing Ideas Can Small Businesses Learn From Big Brands?
When it comes to marketing I believe that small companies can and do learn valuable lessons from their muscular, deep-pocketed rivals. In a recent post I came across on Mashable, a number of executives pointed to experiential marketing, real-time marketing, brand building, storytelling and social sharing as tactics that start ups are cribbing successfully from the big guys. These are some of the ideas that the post shares:
1. Go for the experience to bring the brand to life
Major brands, in the past, have considered sponsorships and live events to be an important part of their marketing mix. The pendulum swung the other way in recent times, however, when some companies didn’t see enough perceived return for their high-dollar investments. But there’s a renaissance going on now, said Gaston Legorburu, worldwide chief creative officer for ad firm SapientNitro, because a well-executed event or stunt can make a huge impression via social media.
“It’s important for small business to realize that they can compete in experiential marketing,” Legorburu said. “It’s not just about the splash, it’s about the ripples. If you connect with consumers emotionally, give them an experience they want to talk about and share, that can have significant impact. It’s not just the event itself, it’s the amplification.”
An example, Legorburu said, would be the American Girl property, with its dolls, accessories, books and tony retail locations, and Build-a-Bear, where fans’ creativity and customization is king.
2. Use real-time marketing
Blue-chip brands have provided innovative road maps here, Legorburu said, running some of their ad campaigns like deadline-driven newsrooms. With an eye on pop culture and current events, brands like Coca-Cola, Google and Oreo have linked their own messages with the Super Bowl, the Olympics, national holidays and news of the day. Since the approach doesn’t necessarily require a ton of investment, there’s no reason the small guys can’t do it, too.
“Brands can inject themselves into the conversation without paying for media,” Legorburu said. “The idea of a big bureaucratic organization giving a creative ad team full control to release content out to the world within minutes sounds kind of crazy. But the big brands are pushing the boundaries of what we’’e thought possible. A small company doesn’t have all those layers and red tape. They can exponentially grow their exposure by taking advantage of those same techniques.”
3. Tell your own story with original, compelling content
John Jantsch, an author and consultant who’s worked with small businesses for 25 years, said he’s seeing a real commitment on their part to create their own content, just as the major brands have done for several years.
“They’re investing wisely and hiring professional journalists for content marketing,” Jantsch said. “And they’re also working to aggregate interesting, relevant content and use curation tools to make sense of it. They’re telling their potential customers, ‘Here’s what you need to know.’”
4. Get techy with it
Using technology to run a business and collect and analyze data costs far less now than it did even a few years ago, Jantsch said. Thanks to Google Analytics, Kissmetrics and other tools, small companies have become “much more sophisticated in their marketing automation.”
“It’s available, easier, cheaper, so we’re seeing even the smallest businesses now having access to technology that used to be in the realm of only the very large organizations,” Jantsch said.
Use it well and often, he suggests.
5. Build communities
Match Action worked on the Pepsi Throwback campaign, handling social media for the limited-time-only versions of the flagship soda and Mountain Dew that contained real sugar instead of high-fructose corn syrup. The goal was to draw in consumers who were passionate about the ‘80s, the last time the soda giant used real sugar in its drinks.
“We used movies and TV shows, Back to the Future, Baywatch, Star Wars and other icons to build a social community around the ‘80s,” Schuham said. “We’ve since seen a lot of start ups building communities around certain time periods.”
6. Build strategies
Hacking away at the idea of the week, scrapping and clawing for business, is becoming an outdated notion for mom-and-pops and startups, said Jantsch, founder of Duct Tape Marketing.
What’s replaced it? Brand building and strategic brainstorming.
“Small companies are being much more intentional about what they’re doing,” he said. “The word ‘brand’ used to be a foreign term, but it’s not anymore. That emphasis on strategy, demographic targets, differentiating themselves – that’s honed from watching the big guys.”
What do you think about these ideas? Do you think they can be effective? Are there any other ideas you know about? Let us know about all these by leaving a comment below this post.
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